Resume Details:           Click here for the printer friendly format   Information about the candidate   Click here to request candidate information Resume ID #:  477 Position desired:  Permanent Travel:  Limited Relocate:  Yes Current location:  Ann Arbor, MI SAS Certifications SAS Certified Base Programmer V8 SAS Certified Advanced Programmer V8 SAS version experience SAS Version 8 SAS Version 9 SAS Product Experience Base SAS® Enterprise Guide® Enterprise Miner™ JMP® software SAS / ACCESS® software SAS / AF® software SAS / CONNECT® software SAS / ETS® software SAS / GRAPH® software SAS / STAT® software Industry Experience Automotive for 5 year(s) Financial Services for 5 year(s) SAS functional experience Implementation Consulting End-user Training Functional Production Support Project Management SAS technical experience Develop and modify SAS programs SQL programming skills SAS software experience:  Senior Business Intelligence analyst possessing over 15 years experience utlizing SAS on UNIX, TSO/MVS and PC platforms. Responsibilities emphasize time series forecasting, project managment and advanced reporting techniques. Speaker SAS M2007 Data Mining Conference, Las Vegas, NV “Applying Diverse Analytics to Improve Automotive Collections” http://www.sas.com/events/dmconf/abstract.html Non-SAS general professional experience:  Experience includes extensive use of SQL, Teradata and other Business Intelligence tools such as Business Objects and MicroStratetgy. Taught Business Objects for 3 years. Work History Ford Motor Credit Company       12/2004 to Operations Analytics Manager Responsible for the development of all call center workload and staffing forecasts for North America. Projections permit management to devise collection strategies to minimize contract default rates. Utilized SAS Forecast Server. Trillium Teamologies       6/1999 to 12/2004 Senior Applications Engineer Senior SAS programmer within Ford Motor Company's marketing research unit, Customer Knowledge Services (CKS). Research enabled vehicle brand managers to most effectively profile consumers and execute customized marketing campaigns. Norrell       8/1998 to 6/1999 Forecasting Consultant Forecasted auto loan default rates through use of SAS/ETS. Process compared results from PROC ARIMA and PROC FORECAST to determine which methodology most accurately reflected historical trends. Frontier Communications       1/1997 to 8/1998 Sr. Telecommunications Analyst Developed dashboard reports of market trends in sales, profitability and customer attrition. Research provided framework for capital budgeting projects and revenue forecasts. Analysis focused on relationship between revenue and geography. Kmart Corporation       8/1995 to 1/1997 Logistics Planning Analyst Modified corporate capital budgeting database to reflect changes in accounting procedures for Vice President of Logistics. Employed extensive SAS Data Steps and reporting techniques to determine if merchandise was allocated sufficiently. Education Michigan State University - East Lansing , MI Masters of Economics Oakland University - Rochester , MI Bachelor of Science in Economics Candidate's Professional training SAS Data Mining Techniques Forecasting Techniques Using SAS/ETS Predictive Modeling Using Logistic Reg. SQL Processing with SAS Query and Reporting usng Ent Guide  Click here to request candidate information                         Back to top Questions or comments? Please feel free to contact Implementation Services Group, Inc. at 512/656-7787 or email eric.krohn@sasresources.com Implementation Services Group, Inc. is not affiliated with The SAS Institute, Inc. in any manner. SAS and all other SAS Institute, Inc. product or service names are registered trademarks of SAS Institute, Inc. in the USA and other countries. ® indicates USA registration. Copyright © 2000 - 2010 Implementation Services Group, Inc. Implementation Services Group, Inc. 2423 WestLake Dr. Austin, TX 78746 1-800-474-7079